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I'm a simple emigrant, and I almost got into trouble with the police

12/29/2024, 9:13:08 AM

Recently I wrote a post about my six years here and remembered again the story I wanted to tell you for ages. Finally, the time has come. Before moving from Russia I did SMM among other things, and after the move another month and a half I continued to help my team until a replacement was found. In my case that meant I always had to be online, able to give feedback quickly, write posts and edit, interact with different teams, select photos and video materials, etc. Therefore it was very important for me to quickly find a mobile operator with a good tariff. I started looking at options and it made me sick, for you to understand, the options were roughly like 1.5–2 GB of internet for 10–20 euros a month, calls and texts also limited. In Russia at that time my tariff was something like 300 rubles for 10 GB and unlimited in everything else. And they told me that operators here have poor reception, in short I was not optimistic from the start. Mostly people here have SIM contracts, but I already knew I needed as few contracts as possible in Germany, because with them there's always a hassle. For people like me, in supermarkets prepaid SIM cards are sold: you pay 10 euros – the tariff activates for 28 days, if you don't activate – you don't pay. I bought such a SIM, did everything needed, but it didn’t activate. I started writing to them and calling; they said you just have to wait. But this is a SIM, it should work as soon as you insert it into the phone, how long do I have to wait for this miracle, it's already been several days! I went to the nearest Vodafone store, and I went with a colleague who could speak German. We go in, there sits a saleswoman who looked like she stepped off a 90s bubblegum sticker. Makeup, earrings, a bubble of gum in her mouth visible from afar, long grown-out plastic nails – the full set. Especially in Germany this contrasted sharply with the style of local girls. We started asking her perfectly normal questions about activating the SIM, asked for help, to check that I did everything correctly, and she simply started shouting at us for no reason. I couldn't even tell why. Maybe she had a hangover after a rural disco? Then she started ejecting us from the store for no reason at all, and we stood there calmly trying to understand what happened. Meanwhile, she started shouting that if we don't leave, she'll call the police and she was demonstratively dialing something on her phone. We were in shock, basically backing away, nothing to do, had to leave, especially since we definitely would not get any help from her 😅 Have you ever encountered similar situations? Share your stories of customer-oriented service in the comments. #curiosities