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I'm a simple emigrant and I almost got picked up by the police

12/29/2024, 9:13:08 AM

Recently I wrote a post about my six years here and again remembered the story I wanted to tell you about for ages. Finally, the time has come. Before moving from Russia I was doing SMM, among other things, and after the move for another month and a half I continued helping my team until a replacement was found. In my case that meant I always had to be online, be able to give feedback quickly, write posts and edit, interact with different teams, select photos and video material, etc. Therefore it was very important for me to quickly find a mobile operator with a good rate. I started looking at options and to give you an idea, options were roughly 1.5–2 GB of internet for 10–20 euros per month, calls and SMS also limited. In Russia at that time my plan was something like 300 rubles for 10 GB and unlimited for everything else. And I was told that operators here have poor reception, in short, I was not optimistic from the start. Mostly people here have SIM contracts, but I knew I needed as few contracts as possible in Germany, because with them there's always hassle. For people like me, prepaid SIM cards are sold in supermarkets: you pay 10 euros – the tariff activates for 28 days; you don't activate – you don't pay. I bought such a SIM, did everything necessary, but it didn't activate. I started writing to them and calling, they said you just have to wait. But damn, it's a SIM, it should work when it's inserted into the phone, how long do I have to wait for this miracle, several days have already passed! I went to the nearest Vodafone shop, and I went with a colleague who could speak German. We go in, there sits a saleswoman who looks as if she stepped out of a 90s bubblegum sticker. Make-up, earrings, a gum bubble in her mouth visible from afar, long grown-out plastic nails – the full set. Especially in Germany this contrasted strongly with the style of local girls. We started asking her perfectly normal questions about SIM activation, asked for help to check if I had done everything correctly, and she simply started yelling at us out of nowhere. I couldn't even tell what she was upset about. Maybe she was hungover after a rural disco? Then she started kicking us out of the store for no reason at all, while we stood there peacefully trying to understand what happened. Meanwhile, she began shouting that if we don't leave, she'll call the police and she started demonstratively dialing something on her phone. We were in shock, we backed away, there was nothing to do, had to leave, especially since we surely wouldn't get any help from her 😅 Have you ever encountered similar situations? Share your stories of customer-oriented service in the comments. #curiosities