
I'm a simple emigrant and I mostly fly with low-cost carriers
Until the spirit of adventure within us fades, the deciding factor when choosing tickets remains the price. Therefore, after going through all possible flight options to Singapore, I chose Scoot. This is a low-cost carrier, a subsidiary of Singapore Airlines. Their offer did not include meals, nor the possibility to charge a phone or watch movies (and this is important on a 13-hour flight), not even a blanket or simple water. However, direct round-trip tickets Berlin–Singapore cost me only 409 euros. When I arrived, I told Masha that this was the worst service on a plane I’ve ever experienced in my life. And in general I had formed quite a negative opinion about the airline. But only until the moment I missed the return flight. The problem was that the departure was scheduled for 12:25 a.m., which means in the night at 00:25, and I somehow missed that moment. Waking up in the morning, I realized that while I was lying there unable to sleep, my plane was peacefully crossing the globe. There was no point in getting upset; I had to do something. I checked other tickets, verified that they existed, but the price… 350 euros. Without thinking twice, I wrote to the airline on Facebook, explained the whole situation, and that I practically had no money, and headed straight for the airport. Being there in person always works better. With little expectation, after all it’s a low-cost carrier, I nevertheless went around asking everyone who had any connection with them if they could help with anything. I repeated a hundred times that I understood this was my fault and they were under no obligation to help me. In the end, two managers from different services conferred and told me that they could issue a ticket on the next same flight for 130 euros. I was very glad and bought it immediately. It's a good thing that Singapore's Changi Airport is enormous, and there you can easily spend a day, which Masha and I did while waiting for my next flight. #curiosities