I'm a simple emigrant and I constantly study the local culture

For integration into a new culture, everyone needs their own amount of time; mine, for example, is quite short. But some things form in the head longer than others. For instance, in recent months I often wonder why, in a country whose products are a mark of high quality, the quality of services is so incredibly low? Surely you have heard about German cars, vacuum cleaners, cleaning products, and films far more good than bad. And you’ve probably also seen dreadful stories about how bad beauty salons are in Europe, or about the high prices for mobile service and Internet here—and not for a super-mega-unlimited plan. But why is that? I have a few hypotheses. First, laws protect businesses very strongly, so an ordinary person always ends up being wrong. Well, at least the business feels comfortable. Second, German culture is so cold and closed that all communication with customers happens entirely without the desire to truly understand and help. Consequently, the salesperson is too detached to understand the customer's needs, and the customer is too indifferent to help develop the service in the desired direction. Third, the habit of taking everything to court and always having a couple of insurances, including third-party liability and for a lawyer, has led to the situation that until you come with your own lawyer, no one will bother to talk to you, and let alone explain anything. Well, it's time to find such a service for myself as well. It's so interesting: to look around, to see, to reflect, to understand and to be mistaken. For me, it's like a challenge: will I stay as indifferent, or will Germany teach me humility, and will I simply keep paying for random things just to get them off my back. Maybe someday I'll share stories here that, like worms after rain, lie in wait around every corner. In the meantime, write in the comments about your experience with German products/services and your thoughts on why this is so. #emigrant_happiness